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5
Counties Served
Cuyahoga, Geauga,
Lake, Lorain and Medina
11,000+
Hours
Spent assisting
individuals in 2023
4,000+
Individuals
Were assisted by
LTCO in 2023
600+
Facilities in Region 10A
32K licensed beds
total in those facilities
What we do
Long-Term Care Ombudsman (LTCO)
is part of a national network
of organizations that advocate
for people who use
long-term care services. This includes consumers receiving
care in facilities such as nursing
homes, assisted living and adult care homes (small group living), and those receiving long-term
care services in their own homes.
LTCO are resident directed advocates. Paid and volunteer staff work to resolve complaints about services, help people select a provider, and offer information about benefits & consumer rights. They work with providers, residents, their families and other representatives to resolve problems and concerns.
The counties we serve are: Cuyahoga, Geauga, Lake, Lorain and Medina
LTCO are resident directed advocates. Paid and volunteer staff work to resolve complaints about services, help people select a provider, and offer information about benefits & consumer rights. They work with providers, residents, their families and other representatives to resolve problems and concerns.
The counties we serve are: Cuyahoga, Geauga, Lake, Lorain and Medina
Ombudsman services are FREE
Long-Term Care Ombudsman
services include:
• Investigating concerns • Assisting with choices • Advocating for quality of life • Educate and Empower • Empowering clients to expect excellence in their care
• Investigating concerns • Assisting with choices • Advocating for quality of life • Educate and Empower • Empowering clients to expect excellence in their care
Board of Trustee Officers
PresidentAlan Shankman
Vice PresidentKarla Perry
TreasurerVacant
Secretary Ashley Ryan Sorgen
Vice PresidentKarla Perry
TreasurerVacant
Secretary Ashley Ryan Sorgen
Board
Jacquelyn A. Adams
Becky Bratt
Vicki Elsoffer
Lindsay C. Jones
Marlene Lefton
Nancy Likens Amy Perrine
Donna Read
Nancy Likens Amy Perrine
Donna Read